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www.marinelink.com 29eryone in his company has the same passion for response and customer service that he always showed.?Hahne pointed to three reasons that sets Resolve apart:1. Firefighting. Continuously im-proving its response posture, it is the only emergency responder with a live- fire academy; one that has produced 30,000+ marine firefighters. 2. Commitment. Resolve has in-vested close to $20m on its equipment, ensuring compliance for not only Re-solve, but clients fleets as well. 3. Funding Agreement. Resolve?s funding agreement ? as required by regulations ? is owner friendly. It commits Resolve to immediate re-sponse and materials while mutually approved contracts are negotiated.Hahne adds that Resolve has add-ed more firefighting and emergency lightering equipment to the coasts and Great Lakes areas, equipment that is tailored to meet the needs of new non-tank peculiarities. Beyond this, Resolve has adjusted and increased staff. Lana Farrell is interacting with QI?s and Owners on Client Services, and Daniel Dettor moved to London to better serve European clients.Denis points out that Svitzer has been in the salvage business since 1833, providing a depth of experience that cannot be matched. ?Secondly, being a truly global company, with offices and operations in more than 40 countries, enables us to offer cus- tomers a unique value proposition for OPA-90 response and compliance as well as global support,? Denis said. Additionally, Svitzer has made a num- ber of investments in anticipation of the Non-Tank regulations, including emergency response equipment that includes generators, compressors, firefighting pumps and foam, lighter- ing pumps and subsea oil removal sys-tems. ?Our largest and most important investment thus far has been on hu-man capital, including strengthening our own operational, technical and administrative organization, building relationships with key subcontractors, and training our marine firefighting assessors and response teams,? Denis said.There is also a unique oppor- tunity for shipowners if they select a SMFF Provider which can offer them truly-global emergency response cover- age and thus fully capitalize on these beneÞ ts. Maurice Denis, SVITZER Salvage AmericasMR #6 (26-33).indd 29MR #6 (26-33).indd 296/3/2013 10:48:25 AM6/3/2013 10:48:25 AM
