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Purchasing tent customer service representative, and lack of product, which matched existing paint. The International Paint represen- tative listened attentively to each com- plaint and took copious notes regarding each concern. Once all of the concerns had been raised, the International Paint representative apologized for all the problems previously encountered and assured that these issues would be cor- rected. He then launched into his pre- sentation explaining what his company could offer and discussed what steps the two companies should take in the future. This presentation included considerable data regarding International Paint and its many different offerings. It was clear that International Paint had the resources to offer all of the needed coat- ings services. The challenge then became to determine in what priority should these offerings be implemented. A few days following the meeting, International Paint had already distrib- r t \ k \ A f\< GCS MSHS „ GROUP OF COMPANIES Z OUR 24-HOUR SERVICE * _" a „ ^ EXTENSIVE GOVERNOR Wf) INVENTORY J M f CORE EXCHANGE m/ PROGRAMS \ Can be a real TIMES AVER. ^^ For more information, call (954) 462-7404 k r . j or toll free 1-877-659-6328 or visit our web I '-