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www.maritimeprofessional.com Maritime Professional 41 sents a powerful management tool. A BETTER WAY Navarik Inspection™ is well on its way to becoming the industry standard for cargo inspection management with- in the petroleum industry. The software automates, standardizes and provides business intelligence necessary for companies to more effectively identify oil loss claims, reduce off-spec cargoes, speed deal settlement and drive better inspection firm performance. That the software’s inception was driven by experienced ship agents, who felt that the agency side of the business could be better organized, was no accident. Navarik originally focused on opera- tional and documentation issues but eventually grew into the inspection side of the business. Nathan Dobie, Navarik Product Manager told MarPro, “We still support legacy systems for agency and information collections, but we decided that those were customized solutions. We then developed what we call the Navarik platform and data systems. On top of that platform, we have our flag- ship application ‘Navarik Inspection’, a system called ‘Navarik Claims,’ which focuses on claims management. We also have a vetting application. The vetting system supports shipping assurance teams when clearing vessels for specif- ic voyages.” In the beginning, large scale trending of petroleum inspection data was diffi- cult because the four major inspection companies and the ‘Mom-and-Pop’ out- fits all had their own way of reporting the numbers. The original demand for the software came from oil major Shell. Dobie adds, “We knew that there was demand for the collection, organization and standardization of operational data, particularly for global organizations. Shell knew that they had to standardize business processes, especially around compliance issues related to inspec- tions. These included health and safety compliance, or missing inspections because the nomination got hung up in someone’s E-mail folder. They knew that there had to be better way.” As the software’s standardized format became more widespread, customers began to insist that third party inspec- tion personnel input data, invoices and key data associated with a particular custody transfer. Taking a lead role, Navarik made a substantial investment in traveling worldwide to train people in the system. Dobie insists, “A lot of peo- SOFTWARE SOLUTIONS
