THE EXPANDING CRUISE INDUSTRY—STILL MORE ROOM FOR GROWTH
By James G. Godsman, President*
Cruise Lines International Association
With nearly 3 million people tak-
ing a cruise during 1988 (4 million,
including one-day cruises), the
cruise industry is one of the fastest
growing sectors of the travel indus-
try. With Cruise Lines International
Association (CLIA) reporting excel-
lent bookings for its member cruise
lines, 1989 should be no different.
Excluding one-day cruise passen-
gers, CLIA forecasts 3.4 million pas-
sengers will take a cruise during
1989. The outlook over the next five
years continues to be "modest
growth."
According to association esti-
mates, the average growth of pas-
senger travel from 1980-1987 was
10.5 percent annually. The peak pe-
riod was 1985 and 1986, when pas-
senger travel increased 14 percent
each year.
Growth figures such as this have
led CLIA, a New York-based mar-
keting/promotional trade organiza-
tion comprised of 35 of the major
cruise lines serving North America,
to state that the 1980s "will go down
in history as the most prolific in a
generation—and perhaps of this
century—for new passenger intro-
ductions."
Some of the hottest destination
growth areas based on percent ca-
pacity increases are: South America,
150 percent; Far East, 70.1 percent;
Southeast Asia, 62 percent; east
coast of Mexico, 54 percent; coastal
James G. Godsman
U.S., 43.4 percent; Bermuda, 35.3
percent; South Pacific, 31 percent;
Canada/Northeast, 29.9 percent;
Mediterranean, 14.5 percent; Carib-
bean, 11 percent; and Europe, 10.1
percent.
The Caribbean, for example, a
long-time cruise travel favorite, was
served by a record 55 ships during
1988, carrying about 60 percent of
all passengers traveling on North
American-based cruise lines, ac-
cording to CLIA. There has been a
steady increase in the number of
passengers as well as the number of
ships serving the area, and this
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trend is expected to continue into
the near future.
One explanation for the rise in
Caribbean travel, is the recent trend
towards shorter periods of travel.
About 32 percent of all passengers
carried by CLIA member lines take
cruise vacations of seven days or
less. Because more passengers are
selecting shorter cruises, the viable
traveling range becomes severely re-
stricted. This makes the Caribbean,
with its favorable proximity to the
booming ports of Miami and Port
Everglade, and emerging port of San
Juan, an attractive cruising location
to the consumer.
During this decade, there has
been a significant increase in capac-
ity and passenger berths in the
North American cruise market.
Thirty-five to forty new ships have
been built or planned during this
decade. Over the next three years
alone, about 20 ships will be added
to the cruise fleet, representing
more than 17,500 new passenger
berths. This year should see eight
new liners added, totaling 5,220
berths. Next year, nine ships will be
added, with over 7,000 berths.
From 1989-1992, CLIA statistics
indicate that as many as 33 new
ships have been planned or con-
tracted for. This represents a possi-
ble 33,566 new berths and an in-
crease of 9.1 percent in passenger
capacity.
Although this decade has wit-
nessed a significant increase in
cruise passenger travel, recent re-
search indicates that there is still
substantial room for growth. Less
than 5 percent of the U.S. popula-
tion has been on a cruise, and
cruises represent only 2 percent of
U.S. leisure trips of three or more
days.
CLIA's National Cruise Market
Profile study of 1988 sampling 2,000
vacationers, indicated a potential
market of around 45 million people
and a $50 billion to $60 billion reve-
nue potential.
There are some very good reasons
why the prospective outlook for the
cruise industry looks excellent for
the near future.
Firstly, about 88 percent of cruis-
ers surveyed expressed satisfaction
with the cruise vaction—a higher
rate of satisfaction than most other
vacation alternatives. Additionally,
the cruise trip seemed to appeal to
all groups, with 87 percent of singles
expressing satifaction, 89 percent of
married couples, and 82 percent of
families.
Furthermore, satisfaction of
cruise travel has led to a significant
amount of repeat cruisers. Travel
agents are quick to recognize the
long-term benefit of cruise vaca-
tions.
Another excellent reason for the
popularity of cruise travel is the
excellent facilities offered to cruis-
ers. Of the 120 cruise ships serving
the North American passenger, 85
percent are either new or have been
recently been refurbished. With
cruise ships ranging from the
2,000+ passenger superliners to the
smaller passenger vessels—such as
the new luxurious 212-passenger
Seabourn Pride—consumers are
faced with a fantastic cross-section
of choices.
Special interest cruises, fare in-
centives such as air/sea packages,
and special amenities/facilities
should all help increase cruise pas-
senger travel.
Other factors which can not be
overlooked are the prime role
played by the travel agency commu-
nity and the steady increase in ad-
vertising by the cruise industry.
During 1985, media spending for the
industry was $128.7 million. By
1987, this figure rose to $208 million
($2,425 per berth), an increase of 61
percent.
Through strategic, aggressive
marketing and new product devel-
opment, cruise lines can expect to
draw about 10-million first-time
cruisers to the marketplace by 1993.
This combined with the present
trend for repeat cruise travel can
only indicate a prosperous and prof-
itable future for the cruise indus-
try.
*Editor's Note: With more than 25 years' experience in
sales, marketing and general management in both the
consumer packaged goods and transportation indus-
ties, Mr. Godsman has been president of CLIA since
October 1985. He has been a prime reason for the
increased visibility of both CLIA and the cruise prod-
uct.
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